It takes 2-3 business days to process your order. Shipping times will be determined by your location and the shipping method you chose at checkout. I promise you, it will be worth the wait.
What are my shipping options?
At checkout, your shipping rate is calculated based on the weight and size of the products you’ve ordered. You can choose between USPS Priority and UPS ground. All orders over $50 are shipped anywhere in the USA for free.
Do you ship internationally?
At this time we offer shipping to the USA only.
RETURNS, EXCHANGES, CANCELATIONS
Can I cancel or edit an order after it’s been placed?
We are unable to change, edit, or cancel an order after it’s been placed. Please double check that your shopping cart and shipping address are correct before submitting your order.
What is your return and refund policy?
We only accept returns on unopened, unpackaged, and unused products. The buyer is responsible for return shipping.
What is the best way to hang a backdrop?
I recommend purchasing a professional quality backdrop stand. They are easily found on amazon, Adorama, or B&H photo. This is the easiest, quickest, and least expensive option. The top of the backdrop has a rod pocket that slips over the top beam of the backdrop stand, like a curtain. You could also put it on a tension rod in a window or use a traditional curtain rod.
How many cocktail napkins should I order for my event?
I recommend three fun cocktail napkins per guest. Use basic, solid cocktail napkins for most of the drinks at the bar and most of your passed appetizers. Display the fun, foil printed cocktail napkins on the bar and have your caterer pass the foil printed napkins with only a few of the appetizers. They make for an interesting surprise for your guests.
Are the placemats reusable?
The placemats are paper and are not meant to be reusable. Make sure to keep a few unused ones after your wedding to treasure as memorabilia.
Do you charge sales tax?
We are required to collect a 8.875% sales tax to all orders being shipped to the state of New York.
What types of payments do you accept?
We accept visa, mastercard, discover, American express, and paypal.